EARS: Emergency, Assistance and Rescue Services

EARs App - EARs to the Rescue!
We are proud to bring you swift assistance at your fingertips.

Introducing the latest to the EARs SMART family.
Currently available for iPhone users only.

At EARs, we pride ourselves in providing the best revolutionary technology and systems called the “EARs SMART”, which stands for "Safety Mobile Alert Response & Tracking" services. We are the first in Malaysia to:

produce an innovative iPhone application to alert EARs of an automotive emergency with just a push of a button
leverage on a high-tech professional GPS-enabled backend system to effectively locate, monitor cases and assign rescue services to EARs members.

Features | Everything you need to know about the EARs App.

1st in MALAYSIA to produce an emergency application for iPhone users to alert EARs emergency centre with just a push of a button.

EARs member’s location is accurately located via GPS, and an EARs agent is immediately dispatched to the scene.

Initial test results:
• Alert time < 1 minute
• Response time +/- 30 minutes (varies depending on time and location)

Fast response and minimal waiting time.

1st in MALAYSIA to be able to:

locate and monitor cases
(accidents, breakdowns and various emergencies)
assign specific providers to provide assistance/rescue to EARs members via a high-tech professional GPS-enabled backend system

How Does the App Work? | EARs to the Rescue explained.

Who Can Use the EARs App?
At present the EARs app is available to iPhone users only.

To use the the EARs app;

Download and install the ‘EARs to the Rescue’ application that is now available at the Apple app store. To do that you can;
- Click on the app store link and download to your computer, after that sync your iPhone with your computer or
- From your iPhone, launch iTunes and download the EARs app which will self-instal
Send an email to info@ears.my requesting for your username and password to link your iPhone to our server. To do that, email to us your:
- EARs GOLD membership number
- Full name
- I/C Number
Once you have received a reply with your username and password, key it in under ‘Settings’ – ‘Link to EARs Account’ and you are ready to go!

IMPORTANT! To test your ‘EARs to the Rescue’ application; give the EARs emergency center a call before you send the alert. Please do not test the app before firstly informing the emergency center. To prevent random non-emergency alerts which might affect the operations at the EARs emergency center; any fake or non-emergency alerts will be penalized by deducting RM20 from your credit limit.

Fax: +603-22890695 Email: info@ears.my
B-3A-07, Plaza Mont' Kiara No. 2, Jalan Kiara Mont' Kiara 50480, Kuala Lumpur Malaysia